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Unlock new possibilities with Synthesys AI, a cutting-edge platform transforming industries through advanced machine learning and data-driven insights. From automating complex tasks to enhancing decision-making, Synthesys AI empowers businesses to innovate, optimize processes, and drive efficiency in an ever-evolving digital landscape.
Overview
Synthesys is a versatile AI content generator suite designed to empower users in creating impactful voice, image, and video content. The platform integrates advanced technologies that allow for the production of compelling video advertisements, engaging training materials, and interactive e-learning modules. With its ability to support over 60 languages and provide 70+ diverse AI avatars, Synthesys transforms the content creation landscape into an accessible and efficient process.
Challenges
Complex Interfaces: The initial interfaces were too complicated for non-technical users, hindering workflow efficiency.
User Experience (UX): The UX required refinement to help users effortlessly navigate through various programs to produce the desired content.
Voiceover Quality: Many voiceovers sounded “robotic” and lacked the necessary language support for diverse audiences.
Equipment Dependence: Users often needed expensive equipment to create different accent voices and videos.
Licensing Management: Managing licenses on a product-wise basis was challenging within a SaaS application with multiple products and usage limits.
Element Positioning: Ensuring that different elements remained in the same position across various screens was a significant challenge.
Solutions
User-Friendly Interface: An ultra-intuitive user interface was developed, allowing users of all technical levels to fully utilize Synthesys AI Studio.
AI Avatars: Users can create virtual presenters that deliver content, saving time and resources while enhancing engagement.
All-in-One Platform: The platform allows for the creation of videos, images, and voiceovers all in one place, simplifying the content generation process.
Extensive Voice Options: With over 400 ultra-realistic human-sounding voices available in more than 140 languages, the platform significantly enhances voiceover quality.
Text-to-Speech API: Synthesys provides a text-to-speech API, enabling businesses to enhance voice experiences for their customers at scale.
Dynamic Licensing Management: A comprehensive licensing management system was implemented, allowing for product-wise tracking and an authentication mechanism to validate user licenses and usage limits.
Element Coordination: The application maintains element positioning by utilizing x-y coordinates and overlay ordering, ensuring consistent rendering across different screens.
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
