Industry
Country
12
2022
Plume is a powerful business intelligence and data visualization software that enables individuals and organizations to transform raw data—such as revenue, marketing, or employee data—into interactive and insightful visualizations.
Challenges
Performance & Responsiveness: Ensuring smooth performance, accurate data presentation, and responsiveness across different user devices and platforms, particularly when handling large datasets.
Customization for Diverse Needs: Providing visualizations that meet the diverse needs of users across different industries, without frustrating users with a one-size-fits-all approach.
Solutions overview
Local Data Storage: Implemented a system where data could be stored locally on the user’s platform, reducing latency and improving responsiveness, especially for large datasets.
Flexible Visualization Framework: Developed a flexible visualization framework that allows users to select from a wide range of pre-built visualization types and customize them based on their specific data and analysis goals. This framework enables dynamic data exploration and filtering, ensuring users can uncover insights relevant to their unique needs.
Cross-Platform Optimization: Ensured that the platform is optimized for performance across various devices, including desktops, tablets, and smartphones, providing a seamless experience regardless of the user’s device
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
